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Automation and the Evolution of Manual Testing: User Experience in DevOps

I recently read a great analogy describing Waterfall vs DevOps. While Waterfall requires the team to be driving 4X4 vehicles to deliver their change across a landscape, DevOps requires an automation evangelist to pave smooth roadways so that the delivery team can drive supercars at fast pace across the landscape. One of the keys is around user experience, which has in the past been overlooked by many organizations in the enterprise space.