According to Forrester Research, 95% of organizations are moving to Agile and following suit with DevOps. (Forrester Research: Aligning Agile And DevOps Practices With Business Value). Likely then, your organization is too. In his white paper, “Drive business growth with agile processes through DevOps for SAP”, Pravas Ranjan Rout of Infosys speaks to the benefits of a DevOps approach for SAP teams and provides a suggested way for SAP IT organizations to progress forward.
One of the great criticisms underpinning the move away from Enterprise Core type software applications to more agile cloud based applications is the slow and frustrating rate of change that is unsuited to the rapid response era in which we now operate – with robust change control procedures often seen as the culprit.
I recently came across the eBook, “Digital Transformation and the CIO: A point of view prepared by IBM and SAP” which, among other things, highlights the need for SAP IT organizations to develop systems, processes and methodologies to deliver continuous innovation for the business.
In 2012, along with the advent of the digital revolution, the idea of two-speed IT was coined by the Agile team at the Boston Consulting Group (BCG). In 2014 Gartner devised a similar term, Bimodal IT. Both terms +- describe a conceptional method of balancing digital agility with enterprise stability, whereby digital user facing applications are let run with high speed agility whilst allowing the enterprise back end to continue to run at a much slower speed due to the controls and governance traditionally required.
ServiceNow is the common link with Cask, which like RSC, takes a holistic approach to SAP change management. A respected ServiceNow partner, Cask focuses on B2B and government customers; as a services company, Cask is working together with RSC to help customers leverage RSC’s ServiceNow integration efficiently.
Did you know SUSE Linux Enterprise Server is now the top platform for enterprise SAP HANA deployments? SAP itself recommends – and uses – SUSE for its development projects. SUSE has become an important RSC partner, particularly at SUSE Connect, a marketplace of tested products for SAP.
It has taken some years but analyst predictions that ALM integrations would become crucial to SAP-using organizations have proved accurate. Revelation Software Concepts helped lead this evolution, working with various ALM Solution providers to bring the needed integrations into being. This first article will showcase our important integration with the ITSM cloud software leader ServiceNow.
Just as it’s important to choose people strategically for your change control technology selection team, you need to think strategically about the representatives for your Change Advisory Board (CAB). It usually turns out several of these folks will be on both.
You undoubtedly have a set of change control processes but some processes deliver better results than others. Your current processes might be managed manually or be semi-automated but either way, they need to be formalized as a standard to deliver good results.
All processes lead to an outcome. Some processes we develop ourselves (what needs to happen to get everyone out the door in the morning). Others we learn and must adhere to (like driving on a freeway). Some can be flexible, others are rigid. SAP change control is a process.