SAP change control automation software for even the most complex SAP environments

SAP change intelligence software providing instant visibility into SAP custom code changes

The ROI for a Rev-Trac System, Process and Automation Health Check

It is quite common for customers to outsource their SAP system support to external partners or a System Integrator (SI). Last week I visited Mumbai, India to train a new System Integrator team (new SI) to support Rev-Trac on behalf of one of our larger customers. When we looked under the covers to identify how Rev-Trac change control automation was being used, we found some disturbing results.

SAP Change Management – “Do it right the first time”

I’m not sure about you but I think I heard this phrase, or similar variations, hundreds of times from my parents. I believe the entire quote is “If something is worth doing, do it right the first time.” Eventually, I saw the wisdom in this simple saying. After all, who wants to have to do things over again – and the larger the project, the larger the effort to do it a second or third time.

Change Control for Your Change Control

A few of our customers have asked us about the ability to put a change control process around Rev-Trac configuration modifications. It often a tricky subject to discuss, as there is an irony in the need to put Change Control around the Change Control tool. As Rev-Trac is written in ABAP and runs as a transaction in SAP, it is possible for organizations to benefit from the use of multiple Rev-Trac instances; at least a Development and a Production environment.

Set and Forget Automatic Migrations for BAU Changes

Our newest Melbourne based customer has been implementing Rev-Trac for an environment which has a fixed 2 tier BAU (support) track and project track. In this particular case, there are different outsourced partners managing each environment and I am training the Basis staff from each environment on how to administer Rev-Trac.

Reduce Manual Re-keying of SAP Changes by Utilizing Rev-Trac Extended Locking

Over the past month I’ve spent some time with a few of our Melbourne based customers. One customer ran me through the methods they were using to perform reapplications of BAU changes to a project track. The customer was benefiting from the Rev-Trac’s OOPS Overwrite Foreign reports, which identifies any changes in the project track, about to be overwritten by BAU support changes.

Unavailable System Handling

Early this month I joined the RSC team at our headquarters in Melbourne to help work on Rev-Trac 7. One of my last engagements in Europe involved some issues with a customer who was experiencing volatile connectivity across one of their key landscapes, which was in a project building phase.

The issue was that the customer would approve development transports for release and migration to the QA or Pre-Production environment and TMS would return a code indicating that the system was unavailable, and in some cases would hang.

What It Takes To Be A Rev-Trac Administrator

Over the last few weeks, I’ve been asked by customers and prospects what it takes to be a Rev-Trac Administrator. There is often confusion around what an administrator does, compared to a high level release manager or production approver. Often people assume that because they are performing an approval of a more important or critical nature, that they will require special training or administrative privileges. This is not necessarily the case.