A question our customers repeatedly ask is: “How can we effectively manage risk that change introduces to production? “. An excellent question to include in your current portfolio of areas to address with your change management process plan. To effectively manage risk, one must be able to identify and categorise risk. That is, could the change cause a problem, and what happens if it does (likelihood and impact)? For simplicity, I’ll cover two obvious categories, high risk and low risk.
Our June SAP Change Control eNewsletter just out, continues our series on creating business-efficient SOPs (standard operating procedures) for change control process that can keep complex SAP systems stable. This month’s article covers shifting from planning to actually designing a formalized SOP that will help keep your systems steady.