I’m not sure about you but I think I heard this phrase, or similar variations, hundreds of times from my parents. I believe the entire quote is “If something is worth doing, do it right the first time.” Eventually, I saw the wisdom in this simple saying. After all, who wants to have to do things over again – and the larger the project, the larger the effort to do it a second or third time.
In this first of four articles on the strategic impact of SAP change management, I’m going to take a quick look at process harmonization. In our experience, the key success drivers for harmonization of SAP change management processes are high degrees of automation, process stability and user adoption.
Greetings from the ServiceNow Sales Kickoff Meeting!
This year’s ServiceNow Sales Kickoff event in Orlando, Florida is full of energy and excitement as ServiceNow continues their unparalleled growth by delivering industry-changing IT service management solutions. As their only certified integration partner for SAP change management, we’re also excited to extend ServiceNow to SAP environments.
Last week, I visited a customer in Kuala Lumpur, Malaysia, to assist with the Rev-Trac configuration for the addition of a parallel project development track to their existing SAP support development track. During the setup, we had some interesting debates about methods for reapplying their support changes to the project track systems.
About a month ago we co-hosted a webinar with Bola Rotibi of Creative Intellect Consulting. The topic was software delivery challenges in complex SAP systems, and if you attended, you already know how thought-provoking it was. This month, we offered … Continued
Webinars can be eye-openers. Last week I participated with industry thought leader Bola Rotibi, founder and principal analyst at Creative Intellect Consulting, in a session on software delivery challenges in today’s complex SAP IT environments. If Bola’s name seems familiar, … Continued
In an earlier blog post on ITSM and integrations, I mentioned the importance of having software choices available in any area of ALM. To continue that thought, it stands to reason that any software product supporting SAP change management processes … Continued
Last week I was onsite with a prospect client and was asked the difference between transport management and change management. After some thought, I pointed out that managing transports is more so related to transport migration (or deployment) and includes … Continued